Keeper for a Day Terms and Conditions
Please note that there is no contact with the monkeys during the Keeper for a Day Experience.
To be a Keeper for the Day, you need to be 18 or over (except when taking part in the Family Keeper for a Day), and reasonably fit. If, on the day, it proves that someone does not meet the age criteria for an experience, they will not be permitted to take part.
For health reasons, we can’t accept you as a keeper if you’re pregnant or suffering from an immune suppressant illness. If the participant has any other medical conditions or disabilities, please make staff aware at time of booking as the Keeper for a Day experience may not be suitable.
Behind the scenes can be muddy and messy so dress appropriately. Suitable clothing includes trousers and a lightweight coat in case of rain. Sensible footwear is essential, please do not wear flip flops, high heels etc.
Wild Futures Monkey Sanctuary cannot be held responsible for the weather conditions. However in exceptional circumstances if Wild Futures Monkey Sanctuary cancels the experience an alternative date will be arranged.
Wild Futures Monkey Sanctuary reserves the right to alter the itinerary on any given day due to animal welfare or health issues but will ensure that if the activity is replaced with another similar task.
Wild Futures Money Sanctuary reserves the right to ask any participant to leave the site should they behave in an inappropriate or unsafe manner.
Full payment will be taken when booking any Keeper for a Day online and over the phone at the time of booking, a specific date will not be guaranteed until full payment is received.
All experiences are booked on a first come first served basis by calling 01503 262 532. Please do not assume your experience is booked until you have your pack with the experience date stated, if you have not received your pack 2 weeks before the experience please call 01503 262 532 to confirm your booking.
Once booked, the date cannot be changed unless due to exceptional circumstances. This is at the discretion of Wild Futures Monkey Sanctuary.
Full admission price must be paid for any guests, they will not be permitted to enter the Sanctuary until 11am.
Wild Futures Monkey Sanctuary reserves the right to cancel your experience if you arrive more than 10 minutes late without prior agreement. Your experience will not be rescheduled.
Keeper for a Day experiences are non refundable and non-transferable. Experiences cannot be resold or exchanged.
We have a no refund policy for all experiences at Wild Futures Monkey Sanctuary.
No changes to the date are allowed less than 8 weeks before the experience.
No refunds will be made for cancellations, however if a cancellation is made due to illness the booking maybe able to be rearranged at the discretion of Wild Futures Monkey Sanctuary.
If you need to rearrange or cancel your experience please contact our experiences team directly on 01503 262 532.